Ransomware remediation

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    Ransomware Remediation: Recover ransomware encrypted files with Bitdefender

    Ransomware is malicious software that encrypts files and holds them hostage for ransom. To regain access to files such as photos, videos, and important documents, users must pay hackers. Spam e-mails and attachments can spread infection. Users may also visit infected websites, download malicious software, or visit infected sites. Ransomware may have the following behavior to block the user’s access to his system:

    * Encrypts personal and sensitive files but does not allow for decryption until the ransom is paid.

    * Displays a message asking for money and locks the computer’s screen. This will not encrypt any files, but force the user to make the payment.

    * Prevents running applications

    Ransomware can be extremely adaptable, so it is possible to prevent security software from an interception for short periods. Bitdefender now offers a new layer of protection against this kind of malware.

    Bitdefender’s Ransomware Remediation

    Bitdefender’s Ransomware Remediation protects your files, including documents, photos, videos, and music, from being lost or damaged by ransomware encryption. Bitdefender will immediately block any processes that are involved in a ransomware attack, and begin the remediation process. Bitdefender will also notify the user. You will be able to recover all of your files without having to pay any ransom.

    Ransomware Remediation can be turned on or off

    On the Protection screen, you will find Ransomware Remediation. To ensure your files are safe from ransomware, we recommend that you keep the feature activated. However, if it is not working for you, click the button located inside the module.

    To disable Automatic restore, click on the Manage button in the Ransomware Remediation pane and then click the switch next to Automatic restore.

    View files that have been automatically restored

    Bitdefender automatically restores files encrypted by ransomware when the Automatic restore option has been enabled. This allows you to relax knowing your files are safe. You can view files that have been automatically restored.

    1. Click Notifications in the navigation menu of the Bitdefender interface.

    2. 2. You will see a list of all the restored files. You can also see the exact location of your files that have been restored.

    Manually restoring encrypted files

    These steps will help you to manually restore files encrypted by ransomware.

    1. Click Notifications in the navigation menu of the Bitdefender interface.

    2. 2.) Select the notification about ransomware behavior that was detected in the ‘All” tab and click Encrypted Files.

    3. 3. The encrypted file list is displayed. Click on Recover Files to move on.

    4. If the whole or part of the restoring process is unsuccessful, you will need to select the location where decrypted files should reside. Select Restore location and choose a location to save the files.

    5. A confirmation window opens. To close the restoration process, click Finish.

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