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About DigiCert
Digicert is a private certificate Authority that trades SSL Certificates established in 2003. DigiCert is one of the promising security solutions companies in the world.
Digicert Certificate Authority
The company is much into SSL/TLS encryption for businesses and organizations to scale up secure communication between the devices, users, and the network. As a certificate Authority, DigiCert validates if the websites are genuine on behalf of the browser.
Why Digicert SSL Certificates?
- Digicert SSL Certificates enforces trust and online security for your website users and business.
- It ensures to encrypt confidential data
- It triggers the HTTPS Protocol and activates the padlock icon.
- Drives businesses to be PCI Compliant
- Improves brand identity
- Amplifies SEO Ranking
Features of Digicert SSL Certificates
- Award-winning 24/7 Customer Support
- Assures 256-bit encryption
- Supports all major browsers
- Delivers unlimited server licensing
Digicert SSL Certificates Features and Price
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Gostei muito do atendimento e os precços
Cert ok, but partner, RapidSSL, Netcetera didn’t renew. Netcetera had to install another, days after expired, leaving site without cert.
All SSL certificates for our business are from Digicert. They’re sure to make security resilient for us; Digicert is the pioneer in this regard, from request to order in a few quick clicks.
No entra a la red y tengo todo lo de Seguridad
Awesome product…
We have used DigiCert certificates in the past. But after we found that renewing our certificate should be seven times more expensive than ordering it for the first time, we decided to go with another provider. Tell me, what are the costs when you renew a certificate?
It is a problem the SSL cert when Let’s Encrypt works better and easy configuration and support. I spent two days trying to fix the certifications issues with digicert resellers and i still having problems
Muy bien está de lo mejor lo pude activar muy bien
Many thanks to Kyle Myers for his patience and professionalism, making the cert renewal as easy as possible Five gold stars!
I’ve been a Symantec Code Signing Certificate client for over a decade, and I’ve never had any problems. Now I’ve moved to a Sole Proprietor, the same address, the same thing, and it’s been a very difficult process to get the same Certificate from DigiCert. This review is not really about DigiCert, but rather about Iryna Voytyuk, the DigiCert Technician, who was able to bridge admin issues and get our Certificate. Ask for it! After weeks of delay and “No” from the team (from incorrect procedures for the state of California) she stepped in and said, “Yeah, I’m going to take care of this and get a Certificate for you.” And true to her word, she did just that. Where other “healthy” workers obey the orders and forget the inability to “win” a certificate, Iryna just cut off the search and got it done. 5 stars for LLCs and DigiCert 2.5 stars for Sole Proprietors for DigiCert 50 stars for Iryna Voytyuk!
Iryna was so helpful and professional. She is a true customer advocate. Thanks Iryna!!
I want to thank Larry for the professionalism and the precise help in all my questions and problems
We are web designers and use this certificates provider. No problems with that, easy, and useful.
I have had a Multi-Domain SSL account with Digicert for many years, and every agent has always been timely in responding to my requests, and very courteous in providing expert assistance and solutions. Today, after talking to Kyle Myers, I am inspired to write this review. Kyle went above and beyond to help me develop my professional understanding of the best ways to handle my business solutions. He was professionally diligent in presenting answers to my several questions while keeping pricing in mind. I will highly recommend Digicert!!
Very good. Responsive and positive team. Validation made me sweat though but i genuinely feel that’s the right way. The certificate should not be issued unless everything is validated and verified.
I’ve worked with many SSL certificate vendors and DIgicert is the best hands down. They have the best web user interface, very easy to work with and the support is very fast and capable. The validation is domain based and super fast (within a day if you contact their support).
Everything was very fast. Their support team is kind and polite. The dashboard is great as well.
Larry-Kudos to you, man! Thank you so much for that. Our certificate expired [agreed that it would never have happened, IT101], Larry stepped up to take my side. Contractor here, you don’t know this place, account information or passwords. Need assistance beginning with account details all the way through. Larry was patient enough to support step-by-step, he took a lot of time for me to look at each of these steps on our side to make this happen. Actually, we have achieved this one very difficult phase at a time together.
This is my first time of purchasing my SSL certificate and service and information provided by DigiCert was absolutely the best and very easy. Keep up the great work. 5 stars.
I wanted a quick way to recover my SSL Certificate after it expired, I struggled with one of the big hosters for over 25 hours with no success. Once I got a hold of DigiCert, they quickly validated the documents and I got the certificate in less than an hour.
Very helpful customer service staff. We appreciate their help troubleshooting the installation of the product.
Two weeks to date, I’ve been trying to get my multi-domain SSL replacement for existing wildcard SSLs. Lucky we began this about a month before the current certificates expire, otherwise my company will now be without email, websites and authentication services, all due to poor support. Other than domain verification by email, Digicert does not have an automated method for any other method (such as DNS TXT domain verification based record). So you need to negotiate with their support staff, who have replied to only one in five emails so far. This has over-complicated something that should be really simple, cost me a lot, a lot of hours of needless stress and overtime, paid $3,000 in advance, and I’m still waiting.
I got certificate after few hours and 15 mins chat with their support. after getting certificate all other processes were very smooth.
Tech Support given to IT Professionals in a third world nation Papua New Guinea by Digicert is phenomenal and second to one. Digicert will continue to be our recommended CA for many years to come.
I’ve got a number of things going on with a number of domains and the customer support people kept this in play and very clear as we dealt with various snags in other areas. Great work.
Excellent Support. Certificate delivery and Support is awesome
Digicert offers Microsoft workers free certificates. I asked for a wildcard certificate for my personal domain. I have received a CSR and uploaded a utility bill that displays my name and address. Afterwards, I was asked to send a copy of my phone bill so that my name, address and phone number could be checked. I blacked out most of the phone bill and forwarded it to them, but I’m still not sure 9 days later. I contacted the help to see what was going on. I was told that while my name, address and phone number were clear on the bill, they could not guarantee that the bill information was relevant to me and my account. I said that I did exactly as I was told to do, and I got no response from the CSR (Christian). Yeah, they seem to be able to “sell” free certificates, but they’re going to do whatever they can to stop actually issuing them. Don’t waste your energy.
i got powerful support from heidi and team. you are made my day so bright. thank you very much.
Hands down, DigiCert are the best SSL certificate provider on the planet. If you are not using them you should be.
Very easy SSL
After bravenet messed me around with ssl certificate installation for 5 days I wanted to try something else as downtime hurt my sales due to broken pictures on ebay I luckily came to the right spot, the agent named rex spent 1.5 hours giving me what felt like a crash course on installing ssl certificates, talked to me step by step and finally I installed it manually.
I loved DigiCert from the moment I began using it in 2013. Definitely fantastic customer support. But it is hard to put into words how upset I was when I saw the price jump for the code signing certificate from $223 in 2017 to $499 in 2018. I can appreciate the price hikes. It takes money to operate an organization. You have a good service and do so when you need to can. But it’s obvious price-gouging to DO more than double your price. It’s obvious they’ve learnt this year that they’re the block’s only code signing vendor. But for me: this is literally food off the table for my family, because I am a freelance tech programmer who relies on my clients to see that I am a reliable vendor. Wasn’t supposed to see a price leap of 124 per cent this year. I will certainly be shopping for other vendors / choices this year. Man, for guilt.
I had to order a Multi-Domain SSL for our new websites. I had absolutely no idea what I was doing, but the support team walked me through the order and verification process. They were very patient with me and 100% pleasant through the entire experience. Thank you very much!
Clear, simple instructions on the website made renewing, receiving and installing the SSL painless and quick. I would recommended to all if waiting around is not your thing. I have used other companies in the past but none have been as fast or efficient as DigiCert!
Digicert contemplated us for processing and solving the problems through email. I called them back for a checkup. The professionals in support are polite, supportive and easy to understand. I got the final email in under 10 minutes. They’re doing their best to process the problem. Overall I score Digicert 5 over 5!
This is the first time we buy SSL certificates and the information about DigiCert is fairly comprehensive and informative. It makes the process of request issuance and the certificate installation very simple.
I have been dealing with different vendors for SSL for years. No one provides better service than DigiCert.
I’ve been a DigiCert client for several years. They ask me about when the SSL will expire. They are qualified and attentive. I have the actual Certificate Installation completed by our website managers.
Light and Adam’s support team, were true professionals. Quick, polite, and articulate. I selected the call back option and it was great, I wasn’t asked about an approximate call back time, but every time I got a call back in just a couple of minutes.
No problems with renewing at all! Highly appreciate how fast it was to verify and issue our new cert. Definitely going to keep using them in the future. Thanks!
My business plans demand the highest level of security, without compromising speed. I do use a CDN program, so I will take several steps to upgrade my expiring-soon DigiCert EV certificate. The chat-based online support from DigiCert was excellent, offering me guidance on placing my original order, and a discount coupon I greatly appreciated. When the evening soon arrived when I had scheduled time to actually install the keys, it proved invaluable to support phones. I’m no expert on installing certificates, particularly the process of producing them. Rex patiently led me to replace my expiring RSA key with a new Elliptic Curve key, aka ECC key, both at my web hosting provider and my CDN provider, through every move. Rex has paid extra attention to suggestions for proper securing of my private keys. Having used 5 different web hosts and 4 different CDNs over the past 7 years of blogging, I can safely say that support for DigiCert far exceeded all the others and I wouldn’t hesitate to recommend DigiCert to others who are looking for top security, speed and support!
I can say enough about the support this company provides. Every call that I have made, All issue have been resolved and I have been extremely satisfied.
I used their certificate and they work good.
I have spent 2 days enquiring regarding validation without a response. No reply to Live Chat, no response to email and no mechanism to cancel if you are annoyed with them. Cowboys. Avoid if possible
This was the first time our organization went through the process of receiving a certificate of signing an EV document. Digicert has helped us with a friendly, helping hand the whole way through the whole verification process! Verification started immediately (though I bought after hours) and was taken care of in an incredibly timely way. Recommend to everyone 10/10!
I have been in IT for more than a decade and I don’t typically rely too heavily on support. And I Just Need support when I need it. DigiCert responds to my calls within one or two minutes and will stay with me until my questions are answered and things are working properly. (The problem was my fault) I had a problem going through the Windows Smart Screen Filter to access some of the client side applications that I wrote and needed support … I just didn’t realize how much I needed it. DigiCert’s Kyle Myers spent an hour looking at my workflow with me and figuring out what conflict I had created. He set me straight and I am going back to the races. Actually things work smoother now also for my clients. Once again thank you Kyle and DigiCert. As long as I need validation I will be a customer of DigiCert. Cheers. Cheers.
The live chat is something of a scam. After waiting for your number in line, which is 50 + on average, no one ever replies when you turn deos. Email help even in a thread that is already open takes 3 to 4 days to respond to emails. The dashboard is rather unintuitive, and hard to use. I don’t know how they are still in business
We have used a different SSL provider for years. I heard my supervisor’s tales about how IT contractors had to be hired to come in and buy and install certificates. Our wildcard was up for renewal this year. I checked out DigiCert while I was doing my homework. The order, the deployment and everything on all of our servers have gone smoothly. Support was fantastic, I just had to call them to change one thing, and uploaded our documents for validation. We had our new certificate within 1 business day. Will use them for any certificates, again.
My certificate got issued in few days. Support is ok.
Took far too long for them to complete the validation process before our certificate was released. Also very expensive.
I’m a DigiCert customer for quite some years now and I really like the very responsive and professional support. You get a real person helping you anytime you need support. Awesome!!
Overall, things went well until I realized that I had to uncheck the box that asked if I wished to send an email to 5 admin account. Be sure also that you have a CSR before starting the process. I still had to build a DNS TXT file, but I did use the DigiCert Chat tool to communicate with someone to get the service number to use. It was really clear after that and the funding was fantastic.
Symtantec was bad enough, so we’re f*cked after the move to DigiCert. Going into the testing process, they ‘re not going to contact us. Have tried talking with them online and over the phone. I am left only in a queue in both situations. Because of its value, they tried to queue on both for several hours, with no response whatsoever. No email response whatsoever. Have paid for a cert we have not, so I’m just left in the dark. I suppose those cowboys just bolted down? Stop those plague-like rip-off merchants!
Dan was the shit!! Enough Said! The last 3 call have been top notch!
Thank you~~~ You’re so good!!!
We have a problem with expired certificate for code signing from another provider. We ordered new cert from DigiCert, and chatted to report this issue. Support responded straight away! Especially thanks to Andrew S. We are very fast getting new working certificate!
Enjoyed the process of purchasing a cert. Well done guys.
However, all EV certificates are very costly. If you search around you can discover that comparing apples with oranges is usually difficult. Finally, because of the name, we went to DigiCert, even though others were a little cheaper (for what we needed), and we’re satisfied with it.
It surprised me how quickly these guys were. I requested a certificate on a Saturday at 10:45 AM and had it that same day by 1:45 PM. Furthermore, I had some problems with verification of our company. They called me, and on the phone, we were able to work through it. I love having them proactive. I can’t be any happier.
Ordered standard certificate for use with Uberflip. Everything went smoothly and certificate authorized and available Immediately. Compatible with Uberflip. Very happy.
I didn’t have any of the typical vetting documents needed to get the SSL, but fortunately they’ve got a real support voice on the phone. I was able to get the person I could do a job with. It took a couple of hours to get the SSL after receiving all of that and sending it to Digicert. I was excited and relieved that they were working with me and that they found a way to get me what I needed.
Very confusing when you’re not being used to the process. I felt like a piggy-in-the-middle between the company that manages and host our digicert pages. The online chat was good and responsive but still found much confusing about what was requested-too much assumption that the customer is a tech expert. But in the end, I did.
I have used DigiCert for several years now and they’re always responsive, thorough and great to work with. They’re who I always want to work with!
For those seeking assistance about their SSL Certificates; call Digicert. We have excellent customer support that can help any IT execute the certificates correctly and easily for non-network security. DIigicert also has excellent tools that can help identify and implement the right solutions easily so that it is very easy to handle IIS servers or the non-windows equivalent.
I was ordering a wildcard certificate because startssl does not function anymore (not trusted). As it was my first order at their platform, I was not fully aware of how to fill out things. I could not even think about what I did wrong during my submission I got a call from a very nice lady from DigiCert who assisted me by phone and corrected my mistakes by asking me and correcting the form. The second order went smooth and quick. TL;DR: Quick, very supportive, super-friendly, super-easy. Thank you!
Definitelly be doing it again on other customer requests. As BMP highly appreciated instant help as using it for my demos at conferences.
I easily found everything I needed to handle the SSL renewal myself, and I’m not very used to doing stuff like this and it was my first time on digicert. I’m amazed how easy and fast everything was!
A new code signing certificate was urgently needed as our existing one expired without us actually noticing! (Big idiots) DigiCert provided outstanding service from instant chat on their website to emails with customer representatives. Within 6 hours we have a new code signing certificate. Best of all! No need to look any further.
It is both quick and effortless to obtain or renew an SSL certificate. The platform is intuitive and gives advice on every step of the way to help. It basically offers a virtual assistant and if that wasn’t enough they offer support for the chat for those who may have questions that want answers in real time. In my humble opinion, customer service is the best I’ve seen amongst the top tiered providers. Superb service and merchandise.
I had an emergency situation with a wireless controller needing to purchase an SSL / TLS certificate immediately. The support staff were incredibly responsive and helped me to get my certificate issued within late evening hours.
I’m a first-time buyer and a code-signing certificate owner. For a first-timer it’s a confusing process but the instructions and information on the DigiCert website were by far the clearest of the sites I’ve checked. I compared not only Comodo and GoDaddy but others. Also, customer service was superb. I was even able to meet them “face to face” over skype, rather than go to a notary. They also allowed me to obtain a certificate as myself, rather than as an established company. Comodo would not. And GoDaddy would not. I’m so delighted with DigiCert ‘s performance, that I can hardly contain myself. Now my code runs without the security alerts and limitations that come with a certificate that is signed by itself. Yay!-Yay!
We are delighted to get the certificate installed with the excellent customer support and without any complexity. The experience on easy step by step guide from the support on chat was superb!!
Ordered various certificates. Always very simple and very fast. Had to have help from support only once, I made a mistake, and it was resolved very fast as well. I recommend DigiCert to everyone.
I did not expect to deal with this until Monday at the earliest. And in an hour on Sunday it is all done. The best service ever!
It’s a great product, customer service is very professional and friendly. We will renew again!
I was a little scared for my Internet tax website www. Harribrwntax.com during the SSL validation process when I got an email saying digicert could not locate my business name A Andrew Harrison CPA PC filing on any government website. I panicked myself and immediately searched and found my information about the NYS State Division of Corporate Entity Information and emailed a copy to digicert who sent the SSL certificate within hours. For me, Digicert SSL checker program wasn’t running. The dashboard had been loading for hours and I gave up trying. For my budget the $175 for the basic SSL has been too high. This price was good and I have tested and that is why I have chosen digicert SSL. During the ordering process, Digicert SSL CSR copy and paste program worked Well because it captured all the encrypted information and presented it to me in a non encrypted form so I can verify that I created the CSR from my server correctly.
Very Good experience, quick reply, clear answer. That’s all we need 🙂
It took about 15 minutes from zero to my site running with SSL, including all verification procedures and reading some DigiCert documents on my server ‘s export to PFX. Really impressed, I guess I should have to be up and running for at least a day.
The DigiCert support team turn the task of purchasing and installing the SSL an incredible easy job. Thanks!.
After 7 days of banging my head with Godaddy, I went to the DigiCert website and had it all sorted in 5-6 hours. What a pleasure to deal with.
I prolong the validity period of the SSL Certificate which is due to expire early. It’s very easy and fast, and unimaginable!!! Renewal active immediately, even if the payment has not yet been paid. Fantastic!!!. Satisfactory experience. I give DigiCert two thumbs!!
Service is superb. They ‘re happy to join us at GotoMeeting and talk to us about the whole procurement and certification process. Worth the extra money as compared to places like Comodo that help “chat” and “email.” Working with DigiCert is wonderful to be able to sleep in the night!
The support has been absolutely exceptional and others would do well to follow suit in this day and age. Initially I had a minor issue with understanding the server jargon, but everything was explained over the phone, and the fast answers were fantastic via email and wow. All who was in touch at DigiCert was on the money and within minutes. I’ll definitely be using those guys for other customers again. Thank you, Mr President.
I am working on an academic conference site and required an SSL certificate to secure data used in transactions and also boost the picture of the conference … But as we are an educational entity, we had previously run into some registration issues with another SSL certificate issuer, which took more than 7 working days without a final problem resolution, not to mention a much higher fee for some similar quality service. DigiCert therefore made the application process for SSL simple for us. Will strongly suggest using their services again, and recommend disappointed with some slow customer service problems to other customers.
They make it really easy and provide excellent support.
I really recommend you to buy from DIGICERT SSL. Really love them, very friendly, fast issue (OV class) less than 1 day.
Me doy el tiempo para agradecer al personal de DigiCert en atenderme y tenerme paciencia por el problema de no hablar ingles y por apoyarme en realizar el proceso de adquisicion de certificado, muy agradecido con el soporte al cliente y recomendable al 100%, saludos..
Everything is smooth, the support is very helpful. wild card worked very well. provides a duplicate for each server. Thank you!
We eventually tried DigiCert after trying out some other “mainstream” SSL vendors and they are by far the best you can work with. We are pleased to have found them and look forward to having several more certificates produced by them. Well done Team DigiCert!
Some say all three are not possible but DigiCert is a great value because the quality is there and their service is always ready to help!
Thank you guys, we just run a cert at comodo and had a crap experience over, we ‘d have been with them for 3 years and they treated us like fraudsters. Our whole networks have now been down for 3 days. We also paid with them for a stamp, now we’ve got to go and get the $$back out of them, Digicert is highly recommended.
I had a really good contact with each move, I was emailed every time and kept updated with any changes. All the records have been checked as soon as possible, all in a great operation, thank you guys!
We say that err is human, but stuffing things up really requires a machine, well, luckily to un-stuff things that we have the Digicert support team who redefine customer care and do so well it makes me wonder if many service providers want to use the word “help” for their offerings. Digicert set the level that many can only dream of attaining, and that’s why I’m a lifetime client. Better still, the rates are really fair, making a joke of higher-priced CA ‘s offering far less bang for buck. Quick, convivial, frugal and fantastic.
Excellent documentation and support. I was new to SSL and was instantly able to manage certificates by myself. Great job!
Hey, I want to say a big thank you to all the Digicert staff. I had to tackle an unknown business system problem. I was a new company technician, with no information left by my processor. I faced expiring SSL cert one day and had no idea where to go for help or when to get renewal. Small Digicert info found on the database and hoped this would be it. Even though my request looked very suspicious to the Digicert team, they reacted very quickly, reviewed my request honestly and hurried to send me all the assistance. Les I had my certificates for more than an hour, and my server was back to work. Great step-by – step guidelines and instructions on how to execute tasks. Great tools to make installation simpler, and support team response is often instantaneous. Thanks to the whole team at Digicert! Lasma
I have received the requisite emails after finishing all online. Then I got support emails and calls from representatives who were polite and eager to help after doing what I needed. No joke folks; I think one of their competitive edges over Symantec must be Customer Service (although I’ve never used Symanetc) but as a businessman I can tell you they ‘re doing really good customer service.
I used your utility, it took 7 minutes…taking my time.
When you contact technical support by email, you get a response within few minutes. Their tutorial and guidlines are short and precise to the point.
It only took an hour to place the order, verify the authenticity of the requester and the certificate delivery… Very easy to deal with…
If there is a Six Stars, that is what they should have!!
They’re great. We’ve moved all of our certs to them from Comodo. Have code signing, wildcard, and even multi domains. Amazing.
It has been the best decision, the attention is the best, the certificates are issued immediately, we are very satisfied.
To tell you that was totally foreign to me as this is our first ecommerce endeavor. It was all new to having to do that. Given its very technical and high level of protection, their response and customer service is A+. I tell you that I am impressed by their immediate response and follow-up. They help direct you through the cycle and get you through. That certainly took the tension out of it. Thanks to Sebastian, to Stacey and to all the squad.
The customer service is excellent and they are prompt with a response. They are always available to help.
I am writing specially about Kyle Myer. HE is excellent. I like his expertise and kindness. He goes beyond the limits to make digicerts customer happy and satisfied. You are awesome Kyle.
I like to give credit to Paul.J, he is very helpful guided me how to install the certicate even I totally non technical in tomcat. His help is greatly appreciated and I will recommend more company to use your services.
Ordered a Java code signing certificate. It was fast and easy!
I would recommend DigiCert for SSL, it was pretty quick and painless.
They have excellent documentation explaining how to handle all of the basic tasks needed to order and install a certificate. Very quick validation as well.